Whistleblowing Framework

Note: If you are a customer of BNP Paribas S.A. Niederlassung Deutschland and wish to report any dissatisfaction or complaint, you will find the contact details of our complaint management on our website under “Service”.

BNP Paribas Group is committed to strict compliance with laws and regulations and to enforce the rules set out in the Group’s Code of Conduct.

To comply with the „Hinweisgeberschutzgesetz” and „Lieferkettensorgfaltspflichtengesetz“, our whistleblower procedure accessible from our site allows you to report information about a crime or offence, a threat or harm to the public interest, a violation or an attempt to conceal a violation of applicable and binding law (regulations etc.) or a violation of the Code of Conduct.

Whistleblower reports are treated confidentially and in accordance with the applicable regulations by HR and Compliance referents.

Under local law, whistleblowers are guaranteed protection from the risk of retaliation.

Any abuse of the whistleblowing system may expose the reporting person to disciplinary sanctions or prosecution. The use of this procedure will be in good faith, so that no disciplinary sanction can be imposed on the reporting person even if the facts later prove to be incorrect or do not result in any follow-up action.

By submitting a notice, you agree that you have read and understood the information about the BNP Paribas S.A. Niederlassung Deutschland whistleblower procedure and the protection of personal data.

FAQ

When to report?

When you have reason to believe that a violation of the law or the BNP Paribas Code of Conduct has been committed or in the event of a threat or harm to the public interest.

How to report?

Please use the following contact options:

dl.whistleblowing_germany@bnpparibas.com

or

BNP Paribas S.A., Niederlassung Deutschland
Vertraulich: Compliance Germany Professional Ethics
Senckenberganlage 19
60325 Frankfurt am Main

Can I remain anonymous?

Yes, your report may be anonymous, unless it is legally prohibited.  However, we recommend you to provide contact information to allow the Referent to contact you.

Will I receive any feedback on my report?

An acknowledgement of receipt of the report will be sent to you after receipt. You will then be informed of the progress in the processing of your report and of the outcome of the investigation.

Will confidentiality be ensured?

Yes, the Referents are trained in handling whistleblowing reports confidentially and they take appropriate steps to do so.