Credit cards
Credit card holders of the BNP Paribas Group in Germany are able to access their transactions and statements digitally worldwide and to authorize transactions through Mastercard® Identity Check in the TransactVerify App. To use the App, you have to download it in the Apple Store or in the Google PlayStore.
To use the TransactVerify app, you need to register with Mastercard® Identity Check™. Mastercard® Identity Check™ is an authentication procedure that verifies your identity as a cardholder when making online card payments. Your credit card is approved with an activation code which you will receive by post within a few days.
Additional information about TransactVerify App are available here.
Maximum security for online credit card payments: Mastercard® Identity Check™ is a legitimation process that checks your identity as a cardholder when you make online credit card payments. You are able to approve online payments via SMS with a mobileTAN. As part of a rebranding exercise, Mastercard® SecureCode™ is being replaced by Mastercard® Identity Check™.
You could also continue to use the mobileTAN via SMS process. You can activate your credit card for the MobileTan process here or during your next payment process at a participating online retailer. Your previous SecureCode™ (static password) is no longer valid. You are therefore required to reactivate your card once.
If you have any questions during the activation of the 3D Secure process, the cardholder service is available 24 hours a day on the following telephone number:
+49 (0) 69 7933 – 2555
eCommerce limit
With the changeover to the mTAN procedure, a new limit for your credit card is being introduced – the eCommerce limit. This limit applies specifically to online payments. If you would like to save an individual eCommerce limit for your card, please tell us to do this accordingly in writing. You can also set the eCommerce limit at 0.00 EUR if you do not wish to use your credit card for online payments.
Price- and service specification for corporate customers for MasterCard credit cards
The currently valid price- and service specification for your MasterCard credit card is available here.
Contact (in the case of questions about transactions and statements):
BNP Paribas S.A. Germany branch
Client Service Desk – Client Support
Tel: +49 (0) 69 7193 1002
Email: cm.clientsupport@bnpparibas.com
Technical Support (ext. Partner First Data):
Additional information is available at
Information about the insurance coverage
Insurance confirmation for MasterCard® Standard
Insurance confirmation for MasterCard® Gold
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